Why Do I Need a Loyalty Rewards Program?
Acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an existing one! This means nurturing your current customers is far more lucrative than investing in marketing …
Virtual Retail Marketing are a Melbourne based company that can assist you with loyalty and rewards programs that incorporate virtual reality for your shopping centre, retail strip or business.
Contact UsForget what you already know about loyalty programs – this is a new era of rewards. This feature-rich app will take your shopping centre in to the future of technology, engage your customers and keep them coming back for more…
Establish your centre as the preferred shopping destination by providing a centre-wide loyalty program. Customers collect points across all retailers and are rewarded for activities they already love to do. Points are accumulated by visiting your centre, making a purchase, referring friends, sharing on social media, and even for providing customer feedback.
A card free loyalty program that your customers will never leave at home. Customers simply download the free app from either Google play or the App store. No more paying for cards that are lost in your customer’s wallet. Customers simply shop at the centre, business or retail strip to earn points. Push notifications can be sent direct to their phone when in store to remind them to scan or to access a deal.
Combining collecting points and redeeming deals with treasure hunts, scratch cards, competitions and great prizes, will keep your customers coming back for more. Augmented Reality campaigns will take them on an exciting journey around your centre or store and allow them to share their fun on social media, which in turn provides another tool to promote the business, retail strip or shopping precinct plus the App for you.
Reach customers whenever you need to, wherever they are. When they are in a specific GPS range; when they are near a specific beacon in your centre; wherever they are, with a push notification to their device; customers can manage how often they hear from you. Using iBeacon technology the app offers active awareness of where the customers are and can communicate with them as they move through the centre.
Using in-built QR code technology customers can scan using the app at each business or retailer without the need for POS integration. This is a simple and cost effective solution. The individual QR codes track which store or business purchases were made at and enable business-wide reporting.
The App provides analytics on customer insight and measurable results. Reports are provided and can be tailored to suit your needs. Reports include customer shopping habits, where they shop and how often. Reports also provide measurable insight into App use by customer and retailer participation.
Not only can we provide you with the latest and greatest mobile loyalty app, we can also assist with design, implementation and be with you every step of the way. We can manage the app ongoing for you, or train your staff. We’re also keen to help with managing collateral, customer communications, and everything marketing. Check out our services below.
Marketing Collateral We can provide marketing collateral to support the launch of the App. Digital assets can be provided to achieve ongoing interaction and engagement with your customers and the …
Web Integration We can provide web integration for Deals, Prizes and Competitions. A Retailer Portal will be provided to automate the process for stores to submit deals quickly and easily.
Marketing Strategy We can assist with your marketing strategy to support the app and this can be aligned with the overall marketing and business plan of your centre, business or …
App Management Don’t have the time or resources to perform your marketing activities in-house? Then, let us do it for you. We can manage the day to day activities of …
Acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an existing one! This means nurturing your current customers is far more lucrative than investing in marketing …
The numbers don’t lie — rewards programs are an excellent way to build customer loyalty and we should know — we’re experts! While launching a rewards program has never been …
Welcome to 2019. Are you ready for a change in the way that you market your shopping centre this year? The numbers don’t lie — rewards programs are an excellent …
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